- September 12, 2019
Our recent blog explored some of the unique dynamics in acquiring Professional Services (PS) firms to expand the portfolio and enable an existing PS business to make a greater impact on the customer and the overall business. While the principles discussed apply to any growth-oriented PS business, they are particularly ...
View More - September 05, 2019
Many clients ask us to help them re-engage their customers in a more meaningful way. They successfully engineered, operationalized, and commercialized a set of products or services that created or met a market need and have enjoyed the success of growth, market share and the financial rewards that accompany both. ...
View More - August 27, 2019
Service ChainsSM (a tool set created by McMann & Ransford) were created to carry much of the effort to sell and deliver outcome-based offers to clients. Service ChainsSM place, in one integrated toolkit, all items necessary to:
Let’s expand on a few of these ideas to assist in understanding the power ...
View More - August 15, 2019
In previous blogs, we have discussed the rising demands of PS businesses embedded in large companies. They are being asked to do more, solve more client problems, and provide material growth. When optimized, PS can drive differentiation and intimacy for the greater business. However, there are two primary challenges that ...
View More - August 01, 2019
This blog series deals with growing a Professional Services (PS) business through acquisition. It will specifically walk you through how to use acquisitions to expand your portfolio of offers and/or get to critical mass in a multi-offer PS business. This blog does not discuss using acquisitions to merely obtain staff ...
View More - July 02, 2019
How to Build a Client Communication Plan
When working in a project-based environment, your client stakeholders hold the keys to success. Key stakeholders set the direction and tone for the organization. Therefore, ensuring they understand and are bought into the vision should be a continuous effort focused on building lasting relationships ...
View More - June 11, 2019
When I Say Portfolio…
When many people think of Portfolio, one of the first examples that comes to mind is a Financial Portfolio, a summary of someone’s financial assets (stocks, bonds, mutual funds, etc.). It makes sense as to why that is the case – this notion of a Financial Portfolio ...
View More - May 23, 2019
One of the first steps in becoming an outcomes-based Professional Service (PS) business is to have at least one outcomes-based offer that drives customer change and results. These offers can range from enhancing the use of a product to a higher-level business outcome – lower costs, improved market presence, revenue ...
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