Blog

  • September 12, 2019

    PS Acquisition Model: Process Overview

    Our recent blog explored some of the unique dynamics in acquiring Professional Services (PS) firms to expand the portfolio and enable an existing PS business to make a greater impact on the customer and the overall business. While the principles discussed apply to any growth-oriented PS business, they are particularly ...
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  • September 05, 2019

    Elevating your Portfolio through XaaS

    Many clients ask us to help them re-engage their customers in a more meaningful way.  They successfully engineered, operationalized, and commercialized a set of products or services that created or met a market need and have enjoyed the success of growth, market share and the financial rewards that accompany both.  ...
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  • August 27, 2019

    The Guide to Moving the Business from Capabilities to Outcomes: Service Chains

      Service ChainsSM (a tool set created by McMann & Ransford) were created to carry much of the effort to sell and deliver outcome-based offers to clients.  Service ChainsSM  place, in one integrated toolkit, all items necessary to: Let’s expand on a few of these ideas to assist in understanding the power ...
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  • August 15, 2019

    Embedded PS: Transitioning the Staffing Model for Greater Growth and Impact

    In previous blogs, we have discussed the rising demands of PS businesses embedded in large companies. They are being asked to do more, solve more client problems, and provide material growth. When optimized, PS can drive differentiation and intimacy for the greater business. However, there are two primary challenges that ...
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  • August 01, 2019

    Growing the PS Business through Acquisitions

    This blog series deals with growing a Professional Services (PS) business through acquisition.  It will specifically walk you through how to use acquisitions to expand your portfolio of offers and/or get to critical mass in a multi-offer PS business.  This blog does not discuss using acquisitions to merely obtain staff ...
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  • July 02, 2019

    Stakeholder Interaction Matrix

    How to Build a Client Communication Plan When working in a project-based environment, your client stakeholders hold the keys to success. Key stakeholders set the direction and tone for the organization. Therefore, ensuring they understand and are bought into the vision should be a continuous effort focused on building lasting relationships ...
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  • June 11, 2019

    What is a Solutions Portfolio, and Why Is it the Answer to Corporate Success?

    When I Say Portfolio… When many people think of Portfolio, one of the first examples that comes to mind is a Financial Portfolio, a summary of someone’s financial assets (stocks, bonds, mutual funds, etc.).  It makes sense as to why that is the case – this notion of a Financial Portfolio ...
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  • May 23, 2019

    The Guide to Moving the Business from Capabilities to Outcomes: Outcomes-Based Offers

      One of the first steps in becoming an outcomes-based Professional Service (PS) business is to have at least one outcomes-based offer that drives customer change and results.  These offers can range from enhancing the use of a product to a higher-level business outcome – lower costs, improved market presence, revenue ...
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